This document outlines:

§  How to set your password for your Arden parent account

§ How to log in to Schoolbox 


Notes:

  • Please ensure that you and your partner each have a unique email address associated with your Arden parent account. This email address is used to receive password reset codes and recover access to your account. If you and your partner currently share the same email address, please contact the school.
  • For security reasons, Schoolbox access is restricted in some countries outside of Australia. Please contact IT for assistance.
  • Your Arden parent login is: [email protected].

 

If you have any questions, please do not hesitate to contact IT 02 9814 7001 or email [email protected].

How to set your password for your Arden parent account

1. Go to the Arden Schoolbox login page: https://schoolbox.arden.nsw.edu.au/login/


2. From the login page, select “Parents, forgotten your password?” 


 


3. Enter your personal email address into the “Forgot Password?” box. Your personal email is used as a recovery email address to reset your Arden account password.

 

 

4.You will now receive a verification code to the email address you entered. Please enter the code below then select “verify”. 

 

 

 5. Enter a new password in the “New password” and “Confirm New password” boxes.

 

 

6. Select “Click here to navigate back to Schoolbox”. 




How to log in to Schoolbox


1. It may take up to 5 minutes for your new password to update across all systems. You will then be able to sign in using your new password.

·  If you do not receive an email with the password reset code within 10 minutes, please ensure you and your partner each have a unique email address associated with your Arden parent account.

 

2.  Next, click Login with Single Sign-On.


·  Note: If you are already signed in to a Microsoft work, school, or personal account in your browser, Microsoft may automatically attempt to use those account details when you select Login with Single Sign-On. If this happens:

·  Select Use another account when prompted.

·  Enter your Arden parent account username ([email protected]).

·   If your Arden parent account is not listed, select Add another account and sign in with your Arden parent account credentials.

·  Alternatively, open Schoolbox in an InPrivate or Incognito browser window and try signing in again.


 

3. Enter your Arden email in the username field: [email protected]. Then enter the password you set. You should now be successfully logged in.